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COVID-19 Is Not a Threat to District’s Water Supply

David Coxey, General Manager

Tel: 530-241-1085; Dcoxey@bvwd.org

Bella Vista Water District’s Ongoing Operations and Response to Coronavirus Protects Public Health and Safety

Your tap water is available 24/7/365, plentiful and safe. The Coronavirus (COVID-19) has no impact on the quality or supply of tap water. Per the Centers for Disease Control and Prevention, COVID-19 is transmitted person-to-person and not through water. Also, per the United States Environmental Protection Agency, COVID-19 has not been detected in drinking-water supplies, and people can continue to use and drink water from their tap as usual.

Bella Vista Water’s Tap Water Is Clean, Safe, Reliable

The COVID-19 health emergency has prompted “panic buying” of bottled water that has emptied store shelves and sown confusion over water safety. There is no need to overbuy bottled water, which is far more expensive than tap water, and boiling your water is not necessary. Bella Vista Water District continues to operate 24/7. We want to assure our community that we have a plentiful, affordable, water supply.

Bella Vista Water District Serves High-Quality Tap Water

Water systems are identified as one of 16 critical infrastructure sectors vital to the United States. To ensure high-quality tap water, Bella Vista Water District disinfects the water before it enters our system - this water treatment process removes and kills viruses, including Coronaviruses such as COVID-19, as well as other pathogens. In addition, Bella Vista Water District conducts over 260 routine water quality tests annually; these analyses are performed by highly-skilled staff both on-site and in State-certified laboratories.

Bella Vista Water District Acts to Protect Public Health Amid COVID-19

As an essential public service provider, Bella Vista Water District has implemented operational continuity plans in response to the COVID-19 situation to protect the health and well-being of its customers, employees, and the community, by taking the following actions through April 30th:

  • Closing our Customer Service lobby to all non-essential visitors and vendors through April 30 and strongly encouraging the public to interact with us online, or by phone or email. Payments can be made by calling 530-241-1085, online at www.bvwd.org/BillPay
  • or by dropping through the office door as stated on the front of the building at 11368 E. Stillwater Way, Redding, CA. Our business hours continue to be Mondays-Thursdays from 8:00 a.m. to 5:00 p.m., and Fridays from 8:00 a.m. to 4:00 p.m.;
  • Using teleconference technology to conduct all Board and Committee meetings, with our next meeting taking place on Monday, April 27, 2020. The public is welcome to participate from their own location by following the teleconferencing notification and instructions at the top of each agenda; and,
  • While Bella Vista Water District is a very lean organization, with 26 employees, all which play a vital role, we are continuing to facilitate “social distancing” to protect our workforce and the general public.

During these challenging and unprecedented times, Bella Vista Water District remains resilient as we do our part to reduce the spread of COVID-19. With the fluid and rapidly evolving situation, we continue to monitor developments and will adjust as needed to ensure the health and safety of our customers, employees, and the community.

Information about Bella Vista Water District’s high-quality water is available at www.bvwd.org/WaterQualityReport.